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News
Surcharge ban creates a trust account problem brokers haven’t spotted yet
3+ day, 16+ hour ago (644+ words) Australian insurance brokers have three weeks to resolve a cost problem the Reserve Bank of Australia’s (RBA) headline saving figure was not built to fix – and a compliance question buried in their merchant agreement that most will not know the…...
“Give me my $790” — Lady calls out Union Bank over alleged unauthorised debit
1+ week, 3+ day ago (907+ words) A Nigerian woman has publicly called out Union Bank, alleging that the bank deducted $790 from her account without her authorisation. The woman made the allegation in a viral video, where she appealed to the bank to investigate the disputed transaction…...
Bank delays credit card closure? Know your rights??? Here's how to claim???500/day compensation
1+ week, 4+ day ago (250+ words) Closing an unused credit card should take minutes, but somehow, cardholders find themselves trapped in an endless loop of unhelpful customer service bots, persistent retention calls, and unfulfilled cancellation tickets. Many simply give up, assuming an inactive card tucked away…...
‘Absurd’: CBA slugged 13 years of fees for inactive card
1+ week, 4+ day ago (1017+ words) September 2, 2026 — 5:00am The Commonwealth Bank charged a customer 13 years of fees for an unactivated credit card, and failed to realise that it was responsible for taking the money when the man got in touch after spotting the charges. CBA defended its…...